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Relocation not answering calls, calling back after chat discussions or replying to emails

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Level 1a

Hi,

I have now tried to arrange a relocation 4 times with you. The issue is your moving button on myaccount doesnt verify my address

 

2x via online chat where you have said a representative will call back (no call back) 

2x via email to the email address provided (no reply at all - been 10 working days) 

 

various phone calls that dont even get through (busy unable to take call) 

 

seriously this isnt customer service - you have my phone number please call or reply how to get this sorted 

2 REPLIES 2
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Moderator

Welcome to TPG Community,


Could you PM (Private message) me your customer ID, username, service address or mobile number so i can check the status here.

 

Regards

Peter

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Level 1a

Done