Renew mobile plan

winnie88
Level 2

Hi

 

I can’t seem to renew my plan . The error message is internal server error.Java.lang.exception : Java.lang.nullpointer exception

 

I have already top up value but can’t renew plan. Mine is prepaid mobile plan.  

1 REPLY 1
Jhoey
Moderator

Hi @winnie88.

 

We'd be happy to assist in renewing your plan. 

 

Please send a message with your TPG usernma or account number together with your name and address to verify. Thanks!

 

Here is how to send a PM.