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Request for a new router

John41
Level 2

My computer is not connecting to the www at all times.  I often have to turn off the wi-fi and turn it on again to enable it to change searches.    My local technical expert examined the computer and checked the speeds.   He suggested that the router may be old and in need of replacement.   The router is a TP Link Archer VR1600v Ver 1.0.  VDSL/ADSL.   It is about 5 years old.  Please can you send me a replacement?

2 REPLIES 2
Ahra_G
Moderator

Hi @John41,

 

If the router is 5yrs old, it's already out of warranty. We'd be happy to check what we can arrange for you.

 

Please send us a private message and we'll go from there. 

 

-Ahra_G

John41
Level 2

Thanks Ahra_G

John