Hi @6819949 ,
Thanks for raising this to us. I'd like to clarify if you're trying to retrieve a forgotten slave e-mail also what e-mail address you're trying to add on the account
In the event that remember the username of the TPG account/e-mail address we did an article that will help you on how to retrieve it, Forgot your TPG account password?
You may also contact our postmaster directly at email@example.com for e-mail related concern.
Let us know how it will go, cheers!
I’m trying to access an email address i had with my old tpg account a few years ago. Cannot remember the username or password. I tried to add a slave email, but it says the account name is already in use.