Service Termination

[falconave]

Hi,

I would like to terminate my internet service from 18 Jan 2020 as I am moving to a new home with internet provided. 

Cheers

[Will]

Hi @falconave 

We regret to learn that you're discontinuing your service with us. Let me organize a call from our Escalations Team to assist you with your request. Can you PM us the following information:

• Customer ID or username of the account you wish to cancel
• Best contact number
• Preferred time for a call

For your reference: How do I private message (PM) in the community

Regards,

Will