Service Termination

Highlighted
Level 1

Hi,

 

I would like to terminate my internet service from 18 Jan 2020 as I am moving to a new home with internet provided. 

 

Cheers

1 REPLY 1
Highlighted
Moderator

Hi @falconave 

 

We regret to learn that you're discontinuing your service with us. Let me organize a call from our Escalations Team to assist you with your request. Can you PM us the following information:

  • Customer ID or username of the account you wish to cancel
  • Best contact number
  • Preferred time for a call

For your reference: How do I private message (PM) in the community

 

Regards,

Will