Still waiting my refund

[andy2348732]

Switched from NBN to home wireless broadband end of 2021. However, i am still waiting for the refund of my NBN credit although I called TPG customer support twice already to request refund. First call was made more than 3 weeks ago.

[Angeli]

Hi andy2348732,

Thanks for writing us. You may PM your TPG old customer ID when you had the NBN service and I'll check the status of your refund request.

How do I private message (PM) in the community

Regards,

Angeli