Hi @sadboysenpai ,
Welcome to the community!
Thanks for bringing this to our attention, I would love to help and check the concern department and e-mail address. Shoot me a private message with your account details (Username/Customer ID tgoether with the adderss on file).
Can someone help me out I'm looking for the official support email to send proof that I am who I am and where I live because the young lad on the phone said was spelling out the Gmail for it and he must of looked away for a second and all I got was tgpsupport or something like that and he hanged up on me so yeah