TPG Community

Get online support
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Ask a Question

TPG Home Wireless Broadband.

jiongxu1969
Level 2
Level 2
‎24-04-2022 08:11 AM

Hi TPG,

 

It has been quite a few days that I cannot access the TPG Home Wireless Broadband accounts website. There was an upgrade of TPG user account website that I have to click the check other services link as the attached screenshot shows to view my TPG Home Wireless Broadband accounts. But starts from a few days ago, this URL stops working, whenever I click on the link, it just shows me another login page which will bring me back to the normal account page.

 

I need access my mobile accounts page to set up and now there is no entrance to it Smiley Sad.

0 Likes
Reply
1 REPLY 1
Anonymous
Not applicable
‎24-04-2022 10:53 AM

Hi @jiongxu1969, 

 

If you have home wireless broadband, please use your account number to log in whilst for TPG mobile, you need to use your mobile number as the username. The password must be the same if both accounts are linked. 

 

Let me know if you still encounter an issue.

 

Regards,

Angeli

0 Likes
Reply