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TPG Home Wireless Broadband.

jiongxu1969
Level 2

Hi TPG,

 

It has been quite a few days that I cannot access the TPG Home Wireless Broadband accounts website. There was an upgrade of TPG user account website that I have to click the check other services link as the attached screenshot shows to view my TPG Home Wireless Broadband accounts. But starts from a few days ago, this URL stops working, whenever I click on the link, it just shows me another login page which will bring me back to the normal account page.

 

I need access my mobile accounts page to set up and now there is no entrance to it Smiley Sad.

1 REPLY 1
Angeli
Moderator

Hi @jiongxu1969

 

If you have home wireless broadband, please use your account number to log in whilst for TPG mobile, you need to use your mobile number as the username. The password must be the same if both accounts are linked. 

 

Let me know if you still encounter an issue.

 

Regards,

Angeli