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Cancelling my NBN service

javid1360
Level 2
Hi There,
 
Is this my current NBN bundle the same as my previous plan (ADSL2)? Because that one was on a monthly basis so I could cancel it any time.
 
Now I am moving overseas and I need to cancel my service! Could you check my account and let me know the cancellation process?
 
Regads
J
1 REPLY 1
Riezl
Moderator

Hi @javid1360, we are sorry to know that you'd like to cancel the service. Please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and assist with your concern.

 

To send a PM, please refer to this link: How do I private message (PM) in the community