TPG Community

Get online support

TPG account hacked and updated password with errors.

Level 2

Last night my TPG account was hacked and I have changed my password ASAP.


I can receive emails on all my devices like desktops etc but my iPhone has the "Verify that you have entered the correct account info in Mail settings".


I have checked, double cheked and triple checked it is correct and when I log in online with the new password it works perfectly, just not on iPhone iOS.


Hi @IAMJARVIS , please send us a private message with your TPG customer ID, username and complete address. Please also include the email address you are having issue with.


To send a PM, please refer to this link: How do I private message (PM) in the community 

Level 2

PM Sent.