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Credit card update fees

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Level 1a

I updated m credit card details on 17SEP2020. I had four attempts before succeeding. Today (18SEP2020) four separate charges of $1 were made to my credit card. Would you refund at least three of them?

1 REPLY 1
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Moderator

Hi @acm323 ,

 

Thanks for raising this to us. Send me your account details (Username/Customer ID together with the address on file) also include your contact number and preferred contact time. We'll raise this to our Account Specialists Team anad have one of them contact you.

 

For reference:

 

How do I private message (PM) in the community 

 

Regards,

 


@acm323 wrote:

I updated m credit card details on 17SEP2020. I had four attempts before succeeding. Today (18SEP2020) four separate charges of $1 were made to my credit card. Would you refund at least three of them?