TPG app

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Level 1a

My TPG app won't login shows message

Your TPG product is not supported by My TPG app (Error code QPRXBX)

3 REPLIES 3
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Moderator

Hi @4747747,

 

We'd like to confirm if your TPG account is with TPG ADSL/NBN or FTTB in the event that your TPG account that your trying to log-in is for TPG Mobile service unfortunately its not yet compatible with TPG application.

Regards, 

 


@4747747 wrote:

My TPG app won't login shows message

Your TPG product is not supported by My TPG app (Error code QPRXBX)


 

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Level 1a

I used to have a TPG app that showed my mobile account details.

Why has this changed?

I am unable to track my mobile data usage using TPG account 

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Moderator

We have created this community article, which may help with your concern.

 

Checking Your Mobile Usage

 

Let us know if we can be of further assistance. Thank you.