TPG app

4747747
Level 2

My TPG app won't login shows message

Your TPG product is not supported by My TPG app (Error code QPRXBX)

3 REPLIES 3
Shane
Moderator

Hi @4747747,

 

We'd like to confirm if your TPG account is with TPG ADSL/NBN or FTTB in the event that your TPG account that your trying to log-in is for TPG Mobile service unfortunately its not yet compatible with TPG application.

Regards, 

 


@4747747 wrote:

My TPG app won't login shows message

Your TPG product is not supported by My TPG app (Error code QPRXBX)


 

4747747
Level 2

I used to have a TPG app that showed my mobile account details.

Why has this changed?

I am unable to track my mobile data usage using TPG account 

Riezl
Moderator

We have created this community article, which may help with your concern.

 

Checking Your Mobile Usage

 

Let us know if we can be of further assistance. Thank you.