TPG to TPG mobile calls

[Stanturton]

I understood that calls between TPG mobile subscribers in Australia are at no cost. How come I'm being charged for such calls and SMSs that I've made? Has TPG changed this without informing us?

[Riezl]

Hi @Stanturton , please send us a private message with your TPG customer ID, Mobile Service Number (MSN) and complete address so we can pull up the account.

To send a PM, please refer to this link: How do I private message (PM) in the community