TPG Community

Get online support

Temporarily suspend account

Emj
Level 2
Level 2

Hi, I'm going away for a few months and was wondering if you can suspend an adsl account.

If you do, will the tpg email account still work.

4 REPLIES 4
Daisy_Dhen
Moderator

Hi @Emj,

 

Welcome to TPG Community! We'll arrange a callback with our Accounts Team at your most convenient time to discuss your request for account suspension. Shoot us a private message with your account username.


How do I private message (PM) in the community

 

Regards, 

Daisy_Dhen

 

Pindinz
Level 2
I have already suspended my account but you have taken month’s payment please credit my bank account
I have phoned you concerning this but no action has been taken
Pindinz
Level 2
I don’t have phone roaming so you would have to call me as I’m in Bali
Aubrey
Moderator

Hi @Pindinz, please send us a private message with your details and let's have a look at your account. 

 

Thanks,

Aubrey