Turn on roaming overseas

[Hahoapi]

Hi There,

I am at New Zealand, i called 1214 1.5 hour before my departure, but i haven’t received any messages. Im not able to use my phone at New Zealand. Could you please help me?

[Anonymous · Accepted solution]

Hi @Hahoapi ,

Let us help activate the International Roaming of the service. Could you shoot us a PM with your details to better understand the situation and progress of the request.

How to send a PM? 

Regards,

Hi There,

I am at New Zealand, i called 1214 1.5 hour before my departure, but i haven’t received any messages. Im not able to use my phone at New Zealand. Could you please help me?