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Turn on roaming overseas

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Hahoapi
Level 2
Hi There,

I am at New Zealand, i called 1214 1.5 hour before my departure, but i haven’t received any messages. Im not able to use my phone at New Zealand. Could you please help me?
1 ACCEPTED SOLUTION

Accepted Solutions
Shane
Moderator

Hi @Hahoapi ,

 

Let us help activate the International Roaming of the service. Could you shoot us a PM with your details to better understand the situation and progress of the request.

How to send a PM? 

 

Regards,

 

Hi There,

I am at New Zealand, i called 1214 1.5 hour before my departure, but i haven’t received any messages. Im not able to use my phone at New Zealand. Could you please help me?

View solution in original post

1 REPLY 1
Shane
Moderator

Hi @Hahoapi ,

 

Let us help activate the International Roaming of the service. Could you shoot us a PM with your details to better understand the situation and progress of the request.

How to send a PM? 

 

Regards,

 

Hi There,

I am at New Zealand, i called 1214 1.5 hour before my departure, but i haven’t received any messages. Im not able to use my phone at New Zealand. Could you please help me?