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Unable to access change of novus controls

wm0938
Level 2
I wanted to change my mobile plans online but realised the website changed and my plan now stated moved to novus, but no matter how I tried to update my information and Google searched for novus it just won’t show up. The old web page no longer have to option to change plans as well. How do I access the novus controls
1 REPLY 1
Dhen_S
Level 2

Hi wm0938,

 

Welcome to Community!

 

Have you tried logging using your new details or mobile number? 

 

Here's an article for reference how to use NOVUS:

TPG Mobile - Introduction to the new My Account 

 

Regards, 

Dhen_S