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Unable to call, text, or use data.

jsmar4
Level 2
For the past two days I have been unable to use mobile data or call or text. If I attempt to call anyone, the message "server unreachable" appears.
I have checked, and I have not fallen behind on the monthly recharge payment.
Do you guys have any idea what could be causing this error, and how I might fix it?
1 REPLY 1
Aubrey
Moderator

Hi @jsmar4, do incoming calls and SMS work though? You can send in your details via PM and we'll take a closer look at your account.