Unable to find my mobile transaction in my account

[adrianywlee]

Dear Support,

I don't see any mobile transactions in my account, yet my mobile is working.

Please help.

Regards,

Yuen Lee

[BasilDV]

Hi @adrianywlee

Welcome to the Community!

We tried to locate your account using your community details to no avail.

The information should be available in the 'TPG My Account page'.

We'd like to check on this further.

Please send me a PM with your TPG username or customer ID number along with your Mobile number to assist you accordingly.

BasilDV