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Unable to update the card details from abroad

sumit_kankal
Level 2
My credit card has recently changed, and when I'm trying to log in to my account, it's asking to enter OTP sent on my registered mobile to proceed. I'm currently overseas on holidays until the end of Jan, and I don't have access to my AU mobile number here. I have got an email from TPG today on the failed monthly payment due to old card details. Is there any alternate way to update my credit card details?
1 REPLY 1
Angeli
Moderator

Hi @sumit_kankal

 

Welcome to TPG Community! 

 

We'll check on other options you have to update your payment method. Send us a private message with your TPG customer ID. 


How do I private message (PM) in the community
 

Regards, 
Angeli