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Get online support
Trying to upgrade my plan, but an error occurs every time. Error message below:
When contacting TPG, please quote this error code: < E:adsl_comm:thread_exists >
log in to your account with below link
https://www.tpg.com.au/home/myaccount
Under NBN Account Management
select Change your Plan
click - I want to change my NBN plan and next
now you can select your speed and VoIP plans
also, I attached screenshots for you
I hope this will help you