A few weeks ago, I was advised by TPG my credit card was expiring and the invoice payment for my account was declined. As per the request in the email and text, I logged into my account and updated my payment options to include my direct debit bank information. Now today, both of my accounts will not call out and say the account is expired. I have been a TPG customer for 12 years and never had a problem, but inconveniencing me in this way is not acceptable. Can a TPG rep please DM me/Call so this account issue can be rectified so I can access my accounts again please.
