I've changed the voice add-on on my NBN plan, and I did it the day before I thought my bank account is due to be clipped by TPG for the next month.
After changing ONLY the voice add-on to Oz-Talk from Big-Talk, I get an email from TPG saying (in part)
A credit of $15.80 for the unused portion of your previous plan has been applied to your account, less any outstanding usage charges.
I then checked my account on the TPG site and it says I have a debit (?) of $44 ?
So I checked my bank (online) and see that TPG has deducted only $10.
So, just what is the account status of my TPG account ?
And just when is TPG going to deduct the next month from my bank account ?