I switched to another provider on 17 April 2024 after more than 12 years with TPG but I was not made aware that I had to provide 30 days notice and was hit with a notice cost of 79.99 per below. Please would you waive the notice fee considering I have been a long standing customer of TPG.
The details of your cancellation are as follows:
- Username: ycvoon
- Customer ID: 3212412
- Cancellation date: 29/4/2024
- Cost for service during 30 day notice period: $79.99
- Early termination fee: $0.00
- Less paid-up credit on current service: $82.66
- Total amount to be debited: $-2.67
