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What happens to old internet when upgrading to NBN

Azure123
Level 2

What happens to the old internet when you upgrade to NBN. I just got NBN and the I can still use the old internet (prior to upgrading). Just a bit worried regarding the billing etc.

1 REPLY 1
Riezl
Moderator

Hi @Azure123 , it should be disconnected once your new service is installed. Please send us a private message with your TPG customer ID, username and complete address so we can take a look at your account and assist with your concern.

 

To send a PM, please refer to this link: How do I private message (PM) in the community