Welcome to TPG Community,
Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.
To learn how to send a private message, click here.
Thank you for getting in touch.
You can check this link on how to update your payment details:
Update Credit Card or Direct Debit payment details or Re-try a Failed Payment securely online:
Are you located in Singapore or Australia?
If you are in Singapore, you may send them an email to Singapore Mobile Team at email@example.com or visit their Facebook Page at https://www.facebook.com/tpgmobilesg/.
You have reached the support for TPG Australian consumers.
If you are in Australia, please send me a PM with your TPG username or customer ID number to assist you accordingly.
Welcome to the Community!
Are you a TPG Australia or TPG Singapore customer?
If TPG AU, please send me a PM with your customer ID number or TPG username to assist you accordingly.
If TPG SG, you can send an email to Singapore Mobile Team at firstname.lastname@example.org or visit their Facebook Page at https://www.facebook.com/TPG-Singapore-785533401811953/ for further assistance regarding your concern.
TPG Mobile: https://www.tpgmobile.sg