What is postcode?

USERNAMA
Level 2
 
9 REPLIES 9
peter_k
Moderator

Welcome to TPG Community,

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

 

To learn how to send a private message, click here.  


Regards,
Peter

karta64
Level 2
how to find my postcode?
How to pay my unpaid bill
Jhoey
Moderator

Hi @karta64 

 

Thank you for getting in touch.

You can check this link on how to update your payment details:


Update Credit Card or Direct Debit payment details or Re-try a Failed Payment securely online:
https://community.tpg.com.au/t5/Broadband-Internet/Update-Credit-Card-or-Direct-Debit-payment-detail... 

 

Stay safe!

88397564
Level 2
Hi! I want to check my account, I just bought tpg sim and everytime I log in, it always I've entered wrong password but I'm pretty sure it was correct so I decided to click on forgot password then it says postcode. I don't know what's that postcode.
BasilDV
Moderator

Hi @88397564

 

Are you located in Singapore or Australia?

 

If you are in Singapore, you may send them an email to Singapore Mobile Team at support@tpgmobile.com.sg or visit their Facebook Page at https://www.facebook.com/tpgmobilesg/.

You have reached the support for TPG Australian consumers.

 

If you are in Australia, please send me a PM with your TPG username or customer ID number to assist you accordingly.

 

Cheers!

BasilDV

Princessmichael
Level 2

User name xxxxx
ID no xxxxx

Shane
Moderator

Hi @Princessmichael,

 

Welcome to the community!

 

How can we assist you? Please send me a private message with brief summary of your concern. 

How do I private message (PM) in the community

 

Regards,

 

 

 

User name xxxxx
ID no xxxxx
Sim1
Level 2

where can i find this?

BasilDV
Moderator

Hi @Sim1

 

Welcome to the Community!

 

Are you a TPG Australia or TPG Singapore customer?

 

If TPG AU, please send me a PM with your customer ID number or TPG username to assist you accordingly.

If TPG SG, you can send an email to Singapore Mobile Team at support@tpgmobile.sg or visit their Facebook Page at https://www.facebook.com/TPG-Singapore-785533401811953/ for further assistance regarding your concern.

TPG Mobile: https://www.tpgmobile.sg

 

BasilDV