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Who may I PM a Support Staff to help me to reset Voicemail code?

MJP
Level 2
Level 2

Dear TPG support Team,

Can anyone help me with reset Voicemail code?

Called In May, still not resloved.

Need Urgent to reslove.

 

Thanks

5 REPLIES 5
BasilDV
Moderator

Hi @MJP

 

We'd like to check the account and see what we can do to reset your Voicemail code.

Shoot me a PM with your customer ID or mobile number to assist you further.

 

BasilDV

MJP
Level 2
Level 2

HI BasilDV,

I tried to PM you but I did not able to see send a messgae tab, can I reply you with my accout number here? Or this reply is post to public?

 

Angeli
Moderator

Hi @MJP

 

We'll escalate your voicemail pin reset to our mobile provisioning team for processing. Update/s should be available within 2 working days. We'll be in touch here soon.

MJP
Level 2
Level 2
23 Jul,2022>Thank you Angeli, will wait for your updates.
Angeli
Moderator

Yes please, @MJP. Thank you and we appreciate your patience.