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Why do I need to use my mobile data to receive some text messages

0416594463
Level 2

Hi 

 

How are you? Can you let me know why sometimes I need to use my mobile data to receive texts (even when the text isn't big). 

1 REPLY 1
Dann
Moderator

Hi,

 

Welcome to the Community!

 

It's possible that you're receiving MMS instead of the normal text message that required internet connection to receive.

Please let us know if we can further assist you.

 

Regards,

Dann