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Why have i been charged after 2 weeks?

annieeversden
Level 2
I have been charged after 2 weeks on a monthly payment.
1 REPLY 1
BasilDV
Moderator

Hi @annieeversden 

 

Since TPG is a prepaid service, the system is designed to charge the enrolled CC or DD account 7 days before the end of the billing cycle.

 

We'd like to review the charge on your account. Please send us a private message with your account details.

 

BasilDV