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Why is customer service so rubbish?

reliablesource
Level 2

Why is your customer service so rubbish? I've been on the phone or online for five hours today trying to make a simple name change to the account and upgrade. 

2 REPLIES 2
luisc
Moderator

Hi reliablesource,

 

My apologies if you are not able to reach our support people.

 

You can change name online

https://community.tpg.com.au/t5/Broadband-Internet/Transfer-ownership-to-friend/td-p/21588

 

Basically you will need to send us an email to adsl_admin@tpg.com.au

 
 
 
 
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