Get online support
Why is your customer service so rubbish? I've been on the phone or online for five hours today trying to make a simple name change to the account and upgrade.
Hi reliablesource,
My apologies if you are not able to reach our support people.
You can change name online
https://community.tpg.com.au/t5/Broadband-Internet/Transfer-ownership-to-friend/td-p/21588
Basically you will need to send us an email to adsl_admin@tpg.com.au
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