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Wireless home broadband cancellation

jennianderson
Level 2
I now have NBN installed at my home and would like to cancel my home wireless Internet account. Could you let me know if I can do this online please?
4 REPLIES 4
Shane
Moderator

Hi jennianderson.

Sorry for the confusion, shoot me a Private Message with your account details so we can arrange our Team to contact you for the cancellation of the Home Wireless Broadband.

How to send a PM? - https://community.tpg.com.au/t5/Welcome/How-do-I-private-message-PM-in-the-community/m-p/4093.

Regards,

 

david64
Master

@Shane . Do you have this the right way round? The user is asking to cancel the home wireless broadband because NBN is now available. It should be just a plan change. 

@jennianderson 

 

jennianderson
Level 2
I had wireless, I’ve switched to NBN so want to cancel the wireless.

Will that automatically cancel after 7days?
Shane
Moderator

Thanks @david64

I updated my initial post.

Please send me your details, @jennianderson.

Regards,