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I have changed my TPG mobile plan from medium to low on 7/10/2022 and my expected payment should be dropped down from $20 to $15. But I was still charged $20 on 30/11/2022. So can you make the necessary amendments please? Thank you! Pak Ting Wong
Hi @paktingwong,
Let us help check what happened with the changes on the TPG mobile service. Could you shoot us a PM with your details to better understand the situation.
Regards,
I have changed my TPG mobile plan from medium to low on 7/10/2022 and my expected payment should be dropped down from $20 to $15. But I was still charged $20 on 30/11/2022. So can you make the necessary amendments please? Thank you! Pak Ting Wong