You have charged me for a cancelled mobile account

[beon1308]

I transferred my number to another provider last month and you charged me the balance on the account of $11.  Now this month you have charged me the full amount of $20. 

Please backcharge my account for this incorrect charge. 

[Aubrey]

Welcome to TPG Community @beon1308! 

Please send us a private message with your old TPG customer ID or mobile number so we can get this sorted.

Thanks!