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billing received after two months of concellation

jingshizhao
Level 2
can anyone tell me why am I still receiving bills after two months of concellation?
1 REPLY 1
Ahra_G
Moderator

Hi jingshizhao

 

Welcome to the TPG Community! 

 

I've managed to locate your account using your Community details and it appears that you have spoken to one of our Accounts Specialists. As discussed and advised over the phone, you may send your request to the email provided by the specialist. 

 

Should you have further queries, feel free to let us know. 

 

 

Thank you.