cancellation of the service

[sssssuki]

Hi. i want to cancel my home internet coz i will move the house in the middle of December. i called to the customer service and they told me that i have to send a email to cancel the service. May i know what need to be written on the email. Thanks

[Riezl]

Hi @sssssuki,

Welcome to TPG Community!

We have already received your email with the details needed for account cancellation and we will raise this to our Escalations Team.

Further updates will be provided via email as soon as it becomes available.

Should you need any assistance, please let us know.