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cant even cancel mobile service! what a bizzare website!

dwang11
Level 3
Level 3
‎08-02-2022 05:22 PM

I had enough with your service, and I'm signing up for another service!

I can't even cancel the service, tried to call a few times, on hold and hangup........geez=TPG, you have created a nightmare for our family

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2 REPLIES 2
dwang11
Level 3
Level 3
‎08-02-2022 05:27 PM

I have 3 consultants contacted me on fixing payments, and none of them helped.

Could someone please check our previous conversation with my account details, and cancel my account! I am not going pay more $$$ which I don't use the service or due to your system bug!

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Anonymous
Not applicable
‎09-02-2022 05:42 PM

Hey, 

 

I responded to your message via PM and still awaiting response with your contact details.

 

Please confirm your best contact number and preferred time tomorrow. We'll have our Mobile Specialists Team to contact you to provide details of the payment issue affecting the service.

 

Regards,

 

 

I have 3 consultants contacted me on fixing payments, and none of them helped.

Could someone please check our previous conversation with my account details, and cancel my account! I am not going pay more $$$ which I don't use the service or due to your system bug!

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Reply