Hi, I seem to have been going around in circles for 5 weeks trying to get our internet and phone fixed. We are a small museum and the contct person named on our account no longer volunteers at the museum. I managed to locate her and she has filled in the details on a change of ownership form. I have filled in the other relevant parts of the form and also an updated direct debit application although the details remain the same. I forwarded these to adsl_admin@tpg.com.au and received an automated response that i should do this online. I cannot access the account nor our email account registered to our service as the internet and phone is not working. How should I proceed? our service has not been working for a month
