double charges

[angaozhou]

on 17June 2022, I switched from ADSL to NBN and got charged from that month.

however on 28 June 2022, and 29 July 2022, I was charged for ADSL again for not used service.

sent email throught and no body seems care at all.

[Shane]

Hey @angaozhou,

Let us take this opportunity to get to the bottom of this. Could you send us a PM with your details so we can check what happened with the charges on the account.

How to send a PM? 

Regards,

on 17June 2022, I switched from ADSL to NBN and got charged from that month.

however on 28 June 2022, and 29 July 2022, I was charged for ADSL again for not used service.

sent email throught and no body seems care at all.