Getting credit refunded

[andrewbarratt]

I have $20 in credit sitting in my account but do not currently have an active TPG service. For the last few months TPG keeps sending me a statement of account telling me my account is in $20 credit but gives me no option to get it refunded into my bank account. How can I organise this credit to be reimbursed into my bank account? 

[BasilDV]

Hi @andrewbarratt

We'd like to check the account and raise the refund request.

Shoot me a PM with your TPG username or customer ID number.

BasilDV