< E:adsl_comm:thread_exists > when trying to upgrade

[drslump88]

 < E:adsl_comm:thread_exists > shows up when trying to upgrade to another nbn plan 

any solutions ?

[BasilDV]

Hi @drslump88 

There's an open thread that's blocking the request to upgrade.

We'd like to check on what we can arrange to get this off.

Just send us a private message with your account details.

BasilDV