moving address

[fishman3226]

I'm moving to an area that has fixed wireless. Another provider can offer faster plans for a lower price. I have 5 months on the contract. Would the plan end when I move address because TPG can't match the offer?

[Ahra_G]

Hi @fishman3226, 

You may terminate the Service by giving us at least 30 days written notice. You must pay for charges for the service up to the end of the notice period.

If you cancel your Service before the end of your Minimum Contract Period, you will be required to pay the early termination charges as described in this service description - http://tpg.com.au/terms_conditions/ull_no_voip

It is best to discuss your concern to a member of our Accounts Specialists. Let us know your most convenient time to receive a call so we can organise a call back to be made. 

Regards,

Ahra_G