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moving house reconnection

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Level 1c

hi,

 

i organised to transfer my NBN to my new place for 17th April, its now been over the 10 days installation time. i have tried to contact tpg on a few occasions with no luck. the chat service is locked up and cant get through.

 

i desperately need this sorted out as i had been working from home (have been forced back into the office due to no internet) i also need it for my uni work since its all online now.

 

can someone please contact me regarding my installation status. i expect it to be connected this week.

1 REPLY 1
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Moderator

Hello slipstream84,
Thank you for being a part of the TPG Community.
For verification purposes can you please send me a private message (PM) by clicking on my name
and provide the following information:
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I will reply ASAP on receipt of the above.
Regards
PeterW
My TPG app for IOS and Android - https://www.tpg.com.au/download