outage compensation

[shixiao81]

Hello,

Our TPG NBN Internet was offline from last Friday morning until today late afternoon, I called a couple of times and said it was due to technical issues and has been fixed now. Can you please let me know how I can apply for compensation?

Thanks.

[Riezl]

Hi @shixiao81 , please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and look into this.

To send a PM, please refer to this link: How do I private message (PM) in the community