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Level 1

I want to ensure the payment for our nbn internet service has been paid

Hi suzie,

I would call the billing team to ensure you get peace of mind Smiley Happy

Level 5

Hi @freesuzie you can also log into My Account at and click "Check Your Current Balance" and look for a $0 Smiley Happy


Or, to check the history of your balance and charges you've paid, click on "Your Account Statement".