porting out

4140413
Level 2

hi

what is the current times on porting out? ACMA says that 90% must be done within 3 hours.

it seems that all other telcos can port out even though its holiday time

if dont get ported out in time will lose deal with new phone/plan and wont be happy

thanks in anticipation

1 REPLY 1
Anonymous
Not applicable

Welcome to the community, @4140413 !

 

I am sad to learn that you're considering to cancel the service with us. Send me your account details (Customer ID/Mobile number together with the address on file) we will chase the cancellation request to our Mobile Team and have them contact you.

 

How do I private message (PM) in the community

 

Regards,

 

 

 

hi

what is the current times on porting out? ACMA says that 90% must be done within 3 hours.

it seems that all other telcos can port out even though its holiday time

if dont get ported out in time will lose deal with new phone/plan and wont be happy

thanks in anticipation