question regarding transfering to other provider overseas

[yzhe85]

Hi,

I'm currently overseas with international roaming on. I plan to transfer to other provider while I'm overseas, and I'm wondering what will happen after I activate the sim card from the other provider? Will my TPG account be closed? Will the 500 dollar deposit be refunded to my bank account automatically? Thanks!

Jenna

[yzhe85]

I'm currently on a sim-only mobile plan with international roaming on.

[Riezl]

Hi @yzhe85,please send us a private message with your TPG customer ID, username and complete address so we can take a look at your account.

To send a PM, please refer to this link: How do I private message (PM) in the community