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'your account has expired'

rooboo2
Level 2

Hi there, Ive tried to call my dad and it didn't work, came voice message " you're account has expired " I went back to my tpg dashboard and I have no overdue payments to be paid. Our credit card had insufficient funds last week but that has been rectified. I'm still getting the problem of making outgoing calls and nor datas.

1 REPLY 1
BasilDV
Moderator

Hi @rooboo2 

 

We'd like to check the status of the account and see how can we help.

 

Just send us a private message with your account details.

 

BasilDV