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200MBPS trial period but not received - Worst customer service

Sriikandan
Level 2
Level 2
‎12-08-2021 10:05 AM

I am using TPG for last 10 years but sometimes it is frustrating 

they sent a message that 200MPS trial pertiod is ending.I realsed that they have not informed about this and have not received that speed 

 

So I called th ecustomer support, they are not understanding the situation and trying escape

 

 

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1 REPLY 1
Anonymous
Not applicable
‎12-08-2021 10:37 PM

Hi @Sriikandan ,

 

Did you receive an Email or SMS with the NBN Free speed boost? This is only available to NBN FTTP & HFC customers and subscribed to NBN50 or NBN100.  Send me a private mesage with your account details and I will check the status of the account.

 

How do I private message (PM) in the community 

 

Regards,

 

@Sriikandan wrote:

I am using TPG for last 10 years but sometimes it is frustrating 

they sent a message that 200MPS trial pertiod is ending.I realsed that they have not informed about this and have not received that speed 

 

So I called th ecustomer support, they are not understanding the situation and trying escape

 

 

 

0 Likes
Reply